Friction
Where does the current workflow ask people to remember, repeat or recover?
WORK THINGS THAT LEFT THE WORKSHOP
Built to
move things.
Not concept screens. These are systems shaped around logistics, operations, data, access, profiles and the daily work behind them.
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03 WHAT WE LOOK FOR
State
What needs to be visible, auditable and impossible to misunderstand?
Handoff
Where does information move between people, departments or systems?
PROJECT ANATOMYThe screen is only
The screen is only
one layer of the work.
We connect interface decisions to rules, data, permissions, printing, integrations, recovery and the awkward things that happen on a busy day.
INTERFACEWORKFLOWRULESDATAOPERATIONS
05 AFTER THE BUILD
Get the system into the environment where it actually needs to live.
Leave the important decisions and operating knowledge understandable.
Use the first real weeks to find what mock data could never reveal.
Keep the useful system moving as the business changes around it.
YOUR WORKFLOW / NEXTHave something that should
PUT IT ON THE TABLE↗